In this article, we’ll explore some of the features of the Athena EHR. In particular, we’ll look at its telehealth tools, and billing module, as well as its customizable reporting options and Client Service Center. In addition, we’ll discuss its capabilities in analyzing claims data and recommending improvements to processes.
Athenahealth’s telehealth tools:
Athena EHR telehealth applications are integrated into the EHR, allowing patients to schedule appointments and pay for their visits through a patient portal. The software also supports the Meaningful Use standards set by the Medicare and Medicaid Promoting Interoperability Program. The patient portal also allows patients to update their personal information and complete intake forms before their appointments.
The web portal makes it easy to schedule and manage telehealth visits from anywhere with any device. The athena EHR application is mobile-friendly and can handle up to four patients at one time. It can also integrate with patient portal communication channels and can send text messages and emails based on the patient’s settings.
For a physician’s practice, Athena EHR telehealth applications can help improve productivity. With integrated EHRs, physicians can save time by eliminating paperwork and other administrative tasks that tie up staff and cost the practice money. In addition to telehealth capabilities, the company offers practice management and patient engagement services. Its EHR comes with default Epocrates content, which is a medical information system that provides health care information. The system also offers access to disease-specific clinical guidelines and recommendations.
Its billing module:
The billing module of Athena EHR is one of the key features of this cloud-based solution. It has an intuitive user interface and customizable settings for different roles within the practice. The software also includes the pending tasks feature that helps users prioritize tasks. Front-office staff can also access the software to view upcoming appointments and patient information. It also has a continually-updated rules engine.
It is available for both on-premise and cloud-based practices. It is designed for physicians, medical practices, and health systems of all sizes. Its pricing model is based on a percentage of collections and is guaranteed to meet your expectations. It also includes interoperability tools that enable healthcare providers to curate and exchange clinical data. Additionally, it comes with back-end support from experts who handle administrative tasks efficiently. This makes it the best choice for medical practices that want to maximize their performance.
In addition to its billing module, athenahealth’s analytics and reporting capabilities allow medical practices to improve their revenue cycle management productivity. Users can also take advantage of athenahealth’s Gamify tool, which includes manager dashboards, leaderboards, and feedback. This tool also helps practices to reduce the number of claims rejected, claims with zero-pay resolutions, and other related tasks.
Its customizable reporting options:
One of the great features of Athena EHR is the customizable reporting options. Users can generate reports to print or screen and use a variety of different format options. However, Athena’s reports are not as versatile as those available in Allscripts. The latter’s customizable reporting options can be tricky to use and require formatting and more options.
Athenahealth provides cloud-based software for physicians to manage population health, conduct telehealth visits, and maintain patient medical records. It is used by roughly 140,000 ambulatory care practices in the U.S. and is the largest cloud-based EHR provider. However, in the competitive health IT industry, it has struggled to find steady revenue and bookings. However, with the recent acquisition by Hellman & Friedman, the company hopes to rapidly scale and build a multi-sided digital care network.
Athena EHR’s cloud-based system is ideal for small to mid-sized practices. It allows users to manage patient records, manage orders, and access lab results. It also comes with practice-management tools, such as the ability to view daily responsibilities. Another great feature of this EHR is its mobile-friendly features. It has an integrated patient portal and is compatible with the iPad and iPhone.
Its Client Service Center:
Athena EHR’s Client Service Centre can help you with questions about the software. A quick and easy call to this hotline can resolve most of your questions and concerns. The center can be reached 24 hours a day, seven days a week. The center is staffed by professionals who are trained in using the software. The staff is friendly and will be happy to assist you. If you’re not completely satisfied with your experience, you can even send your concerns to the company.
The Client Service Center is the first line of support if you have any questions about the software. This center has a dedicated account representative who will be available to you at all times. During the setup process and once your system goes live, your account representative can help you with questions about the software or troubleshoot any problems.
The Athena EHR Client Service Center is available twenty-four hours a day, seven days a week. The team also provides training and support through conference calls and self-guided materials. Moreover, athenahealth’s CSMs are specialized in the specialty of the practice they’re assigned to.